There’s nothing quite like a good old-fashioned government crackdown — the kind where politicians promise to end scams forever with big fines and strict rules. Enter Australia’s Scam Prevention Framework (SPF), a plan that slaps businesses with fines of up to $50 million if they don’t do enough to stop scams. You can find the framework on the Department of Treasury (treasury.gov.au) website but don’t expect much from it. 12 pages of information and 5 pages of title page, contents, blank page and the usual “not so useful” content.
Sounds impressive, right? A bold move to stop cybercriminals in their tracks? Well… not quite.
The reality is this framework punishes businesses — not scammers. And in a world where cybercriminals operate across borders, hide behind anonymous accounts, and adapt faster than legislation can keep up, we have to ask: will this actually work? Or is this just another compliance-heavy distraction that makes businesses pay for the government’s inability to stop cybercrime at its source?
Let’s break it down.
1. Fines, But No Real Accountability
$50 million fines sound scary, but who’s actually going to pay them?
The problem isn’t just that businesses might face massive fines. It’s that scammers face nothing. No penalties, no deterrents, no real fear of consequences. How does that solve anything?
2. This Framework Ignores How Scams Actually Work
Scams don’t succeed because of bad IT systems alone. They succeed, in the majority, because criminals are master manipulators — they exploit human psychology, trust, and deception through the following but limited to:
None of these require a “hacker” breaking into systems. They require good people falling for well-crafted lies. And yet, the SPF focuses on tech controls rather than the human element.
3. Businesses Are the Fall Guys — Not the Government
The SPF shifts all responsibility onto businesses while ignoring the fact that law enforcement and international policy failures are what contribute to allow scammers to operate freely.
Instead, we get more compliance checklists while scammers keep moving faster than regulations can keep up.
Rather than punishing victims, let’s actually go after the criminals. Here’s what the Scam Prevention Framework should include because at the moment they are only indicating to take reasonable steps (what does that mean anyway):
Expand the Scope Beyond Banks and Telcos
AI & Automation to Block Scams in Real Time
Actual Law Enforcement Against Cybercriminals
Real Cybersecurity Education, Not Just Compliance Training
There are some good companies out there that are performing due diligence for bank accounts and verifying back account details, but this is only one aspect. What happens when the attack does not involve the bank accounts in the first instance, but an attack of a human’s mind and psychology.
If this framework was really about stopping scams, it wouldn’t just be fining businesses into compliance and at the same time provide a vague framework which does not resolve anything when so much is at stake. It would focus on proactively dismantling scam networks, improving intelligence sharing, and securing the human layer of cybersecurity.
Instead, what we have is another bureaucratic attempt at “doing something” that will ultimately:
At Shimazaki Sentinel, we believe in real solutions, not compliance theatre. We work with businesses to build proactive security strategies, implement threat intelligence-driven protection, and provide real-world cybersecurity education to stop scams affecting the organisation before they start.
Because fines don’t stop cybercrime — smart security does.
So, what do you think? Will this framework actually stop scammers, or is it just a big payday for auditors? Let’s talk.